BICO HAWAII appreciate you business and will alway work hard to make your shopping experience with us a pleasant one. We understand shopping online can be difficult at time. Accordingly, we have a simple return policy. We have 30 - days money back guarantee less the shipping and handling cost. You will be responsible for shipping the product back to us. Please do not write on the package. All products must be in new condition. We cannot be responsible for returns lost during their return to us. We recommend you insure the product.
All return must be approved prior to shipping. To obtain approval, please email us at support@bicohawaii.com
Clearance items are not returnable.
Once we have received your return, please allow 5 business days for us to inspect the product and credit your account.
If you wish to exchange the item you have purchase please contact us prior shipping it back to us.
Please know that BICO HAWAII does everything we can to make sure you are happy with your purchase. We strive to provide outstanding customer service. If you have any questions regarding our policies, please contact us at support@bicohawaii.com